Solar maintenance and monitoring that keeps your system earning
A solar system is an asset that should work hard for 25 years. Orilla Solar inspects, services and reports on solar and battery systems for businesses, farms and homes, whether we installed them or not, so faults are found early and your savings stay on track.
- 100+ installations
- 5.0 on Google
- Sigenergy installer awards, 2024 & 2026
- Installation Electrician on staff
Most solar problems are silent
A system can lose output for months before anyone notices on the bill. Planned maintenance and active monitoring catch the small things before they become expensive.
Dust and soiling
Highveld dust, farm roads, bird droppings and industrial fallout build up on panels between rains, especially through the dry winter months.
Faults nobody sees
A tripped string, a failed optimiser or a communication drop can cut output while the lights stay on and nothing looks wrong.
Battery health
Batteries need the right settings, firmware and temperature to last. Poor settings quietly shorten their life.
Loose connections and heat
Connections loosen with heat cycles. Thermal checks find hot spots in panels, isolators and boards before they become a safety risk.
Warranties that need you online
Some manufacturers, Sigenergy included, need the system connected to the internet for firmware updates to keep the full warranty.
Insurers and auditors
Service records and inspection reports show your insurer, auditor or a future buyer that the system has been looked after.
Inspected, tested, cleaned and reported
Every site is different, so each plan is built around your system, your environment and how critical the power is to you.
Thermal and visual inspection
Panels, mounting, cabling and roof penetrations checked, with thermal imaging to find hot spots.
Panel cleaning
Cleaning scheduled for your site’s dust, using methods that protect the panels and their warranty.
Inverter and battery health
Firmware, settings, alarms, temperatures and battery state of health checked and logged.
Boards, isolators and protection
Connections, surge protection, earthing and isolators tested by our electrical team.
Also included where it applies
Bill analysis
Your electricity bills checked against what the system produces, so the savings are visible.
Monthly performance reports
Production, savings and system health, reviewed every month.
Warranty claims handled
We deal with the manufacturer, including swap-outs.
Fault call-outs
Diagnosis and repair when something goes wrong.
A monthly report you can actually use
SLA clients get a monthly performance report and system review: what the system produced, what it saved on your bill, and anything that needs attention. Behind it, we keep an eye on the system remotely.
- Monthly performance report and system review
- Bill analysis against what the system produced
- Firmware kept current, so manufacturer warranties stay intact
- You keep full access to your own app and data
We work on Sigenergy’s mySigen platform and are experienced with Sungrow, Sunsynk, Deye and Dyness monitoring.
Tell us where the system is and who installed it, and we’ll quote a plan around it.
Your system, whoever installed it
Businesses
Factories, warehouses and offices where downtime and lost output cost money.
Commercial solar page
Other installers
White-label maintenance and call-outs on systems you sold, under your name.
Installers & EPCs pageInstaller gone quiet?
If the company that installed your system no longer answers, we take it over, and we can make it compliant if the paperwork was never done. We start with a full health check, tell you plainly what we find, and put the system on monitoring and a maintenance plan.
- Full inspection and test of the existing system
- Written report with clear priorities
- Repairs, upgrades or added batteries if needed
- Made compliant: Certificate of Compliance and SSEG registration with your municipality or Eskom
Done properly and safely
Maintenance is electrical work, so it is done by a qualified, insured team.
- Installation Electrician on staff, with CoC sign-off where work requires it
- Health and safety file for every project
- Public liability and project insurance
- PV GreenCard accredited
Built to last 25 years
Looked after for every one of them
One plan, built around your site
Each maintenance plan is set out in a service level agreement, so you know exactly what is covered.
What every Orilla Solar SLA includes
- Yearly electrical inspection
- Yearly mechanical inspection of panels, mounting and structures
- Several panel washes a year, with the frequency set to your site
- Monthly performance reports and system review
- Bill analysis, so you can see the savings
- Priority attention for SLA clients
- Warranty claims and swap-outs handled
Built around your site
A dusty farm needs more washes than a suburban roof, and a factory needs more attention than a home. We set the visit and cleaning frequency for your site and agree it in your service level agreement.
For businesses, farms and homes, whoever installed the system.
Ask about a maintenance planPlan details are agreed per site in your service level agreement.
Backed by the manufacturer, and by us
10-year manufacturer warranty
Inverters and batteries on systems we install carry a 10-year manufacturer warranty. If a unit fails, we handle the claim and the replacement.
Sigenergy’s South African warranty covers its batteries and energy controllers for 10 years and asks that the system stays online for firmware updates. Monitoring keeps that box ticked.
One team for the life of the system
We service every system we install. You deal with the people who designed it, not a call centre.
- WhatsApp any time, calls Mon–Fri, 9am–5pm
- Priority attention for SLA clients
From first check to ongoing care
- 1
Tell us about the system
Send the system size, brands, age and any problems you’ve noticed.
- 2
Health check
We inspect and test the system on site and review its monitoring data.
- 3
Report and plan
You get a clear report and a maintenance plan priced for your site.
- 4
Visits and reports
Inspections and washes on schedule, with a performance report every month.
- 5
Yearly review
We look at how the system performed and recommend any changes.
A track record you can check
installations completed by Orilla Solar
rating on Google from our clients
Sigenergy installer awards, 2024 & 2026
“Wouter and his excellent team have fitted 2 systems for us, one in Pezula and one in Thysen Island. Both are working great and the team were quick, polite, efficient and left the site very clean. Great after install support also! I would highly recommend this company,”
Gauteng and the surrounding provinces
Our maintenance teams cover anywhere in Gauteng plus Limpopo, North West, Mpumalanga and the Free State. For homes further afield, including Cape Town, ask us.
- Gauteng
- Limpopo
- North West
- Mpumalanga
- Free State
Maintenance questions, answered
Straight answers on cleaning, monitoring, warranties and plans.
Get your system checked
Tell us about your system and what you’ve noticed. We’ll recommend a health check and a maintenance plan that fits your site.